Burlington's Independent Medicare Advisor — Serving Alamance County Seniors Since 2003
Burlington and Alamance County are part of our territory. If you're turning 65, switching plans, or just trying to make sense of your Medicare options, Rob Leonard and Associates has been helping seniors in this corridor for over two decades — with no carrier allegiance and no pressure to sign anything.
Medicare Help for Burlington Residents Who Want a Real Conversation
Navigating Medicare on your own is harder than it should be. The plan options are numerous, the enrollment windows are strict, and one wrong choice can cost you hundreds of dollars a year in out-of-pocket expenses you didn't see coming. That's where we come in. As an independent Medicare broker serving Burlington, NC and the surrounding Alamance County area, we compare plans across all major carriers — Humana, Aetna, UnitedHealthcare, BCBS, Cigna, Devoted, and others — and walk you through what each one actually means for your budget, your doctors, and your prescriptions.
We Know the Local Healthcare Landscape
When you're choosing a Medicare plan, network coverage isn't abstract — it's whether your specific doctors and hospital are included. Alamance Regional Medical Center, now part of the Cone Health system, is a cornerstone of healthcare in Burlington. We're familiar with how local providers connect to Medicare Advantage networks and Medicare Supplement plans in this area, so we can help you find coverage that works with the care you're already receiving — not against it.
What a Medicare Broker in Burlington Can Do for You
Working with an independent broker means you get someone in your corner — not a carrier representative whose job is to sell you one company's plan. Here's what that looks like in practice:
- Compare Medicare Advantage, Medicare Supplement (Medigap), and Part D prescription drug plans side by side
- Review your current doctors, prescriptions, and preferred hospitals before recommending anything
- Walk you through enrollment timing so you don't miss a window or trigger a penalty
- Handle paperwork, file claims, and stay on hold with insurers when problems come up
- Reach out every year during Annual Enrollment Period to make sure your plan still fits
There's no fee for our services. Carriers compensate us directly, so the guidance you receive costs you nothing out of pocket.
In-Person or Remote — Whatever Works Best for You
Our office is located at 1816 Pembroke Rd Suite 9 in Greensboro, an easy drive from Burlington along I-40 or Highway 70. Clients who come in sit side by side with Rob at dual monitors, reviewing actual plan comparisons together. If you'd rather meet from home, we offer phone and video consultations with the same level of attention. Burlington seniors choose both — it comes down to what's most comfortable for you.
Over Two Decades of Medicare Focus — and a Plan for the Future
Rob Leonard has spent 21 years working specifically in Medicare — not general insurance, not financial planning, not a little of everything. That kind of focused experience means fewer surprises for clients and faster answers when questions come up. And because we know continuity matters, a long-term colleague named Ryan is part of our succession plan, so the clients we serve today will still have a trusted point of contact down the road.
90–96% of our clients stay with us year after year. That number reflects something you won't find in a comparison chart: a relationship that actually holds up over time.
Frequently Asked Questions from Burlington Area Seniors
Do I have to come to your Greensboro office, or can you help me remotely?
Either works. Our Greensboro office is about 25 minutes from Burlington and clients are welcome to come in — it's a relaxed, one-on-one setting where we review plans together on screen. If you'd rather stay home, we're equally comfortable by phone or video. The guidance is the same either way.Is there a cost to work with a Medicare broker in Burlington?
No. Our services are completely free to you. Medicare carriers pay brokers a standardized commission set by the federal government, so you receive unbiased plan comparisons without any fees or added costs.Can you help me if I'm turning 65 and new to Medicare?
Yes — this is one of the most common situations we work through with clients. We'll explain how Parts A and B work, walk you through your enrollment window, and compare your plan options so you start with the right coverage from day one.Will my doctors at Alamance Regional still be covered?
It depends on the plan, which is exactly why we review your specific providers before recommending anything. Alamance Regional is part of the Cone Health system, and we're familiar with how that network connects to plans available in your area. We won't suggest a plan that takes you out of network with the doctors you rely on.What's the difference between Medicare Advantage and Medicare Supplement?
Medicare Advantage replaces Original Medicare with a bundled plan through a private carrier, often with lower premiums but network restrictions and cost-sharing. Medicare Supplement works alongside Original Medicare to cover gaps like copays and deductibles, giving you more predictable costs. Which one makes more sense depends on your health, your budget, and how you use healthcare — we'll walk through both.Can you help me review my plan during Annual Enrollment Period?
Yes, and we proactively reach out to our clients every year during Annual Enrollment Period (October 15 – December 7) to review their current plan and check whether a better option is available. You don't have to remember to call us — we'll reach out to you.